Motorola Phone Tools Installation (widcomm error)
Many people are having issues installing the Motorola Phone Tools (MPT) software that comes on the CD included with Motorola phones. Installation runs as normal until you get a dialog that is looking for a file called “widcomm.cab” which should have been in the Addon folder on the cd. After a quick browse I found that the CD I received did not include this folder. I spent a couple of hours on the net and found a copy of that folder so that installation can be completed.
To fix the error, download the Addon folder below. All of the missing files are located inside that folder. When you get a dialog requesting those files, simply browse to the folder on your hard drive and point it to the file it wants. There are a handful of files that are missing, all of which should be in the Addon folder.
Make sure to use Live Update to get the latest drivers for your phone.
One Love.
Nice site, nice photos. Thanks for de drivers.
awesome – I’ve been searching around the web for hours trying to solve this and now it finally works thanks to you. Large file to download but it solved the problem.
Thanks. chas
Glad I could be of service!
One Love.
I Install and recive same error, after download your file continuing the instalation but I get next error about this file PHONEBK.EXE, because this file don´t exist in your Addon.zip
Thanks
Juan,
If you have WinFax Pro installed you could receive this error, it has also been reported by people using Outlook 2002. Hope this gives you a place to start finding a solution.
One Love.
Thank you very much for a quick and easy way for someone like me that deleted the addons folder thinking it was useless
it didn’t work, I saw it copying this file widcomm.cab, but when I opened the folder, it wasn’t there….
Jac, It is listed under /Addons/Widcomm.cab
One Love.